APOLOGY are powerful,APOLOGY is not a sign of weakness but a sign of maturity,it is only a mature person have brains to identify,it purely shows the courage of the person ,Sincere APOLOGY reflects the sincerity of the person.

APOLOGY resolve conflict without violence,it repairs,restores the relationship.

ADMIT YOUR MISTAKES..........admitting your mistakes and working out the damages caused is essential for building your personal relationship.both the party loose out due to lack of humility.

RECONCILIATION.......LISTEN,it is essential to get to the root of the problem.

BREATHE DEEPLY AND DON'T SAY ANYTHING...even though it is tempting,try to maintain self control.

COME BACK WHEN YOU HAVE COOLED OFF.......it is important to exit when the argument blows out of control,never say words that are poisonous to hear.

REACH OUT.......by gently putting your arm,reassuring ...a simple gesture of trust will go long way to diffuse all the tension.